Frequently asked questions

Vyete is a platform where people follow brands they care about and get everything those brands put out — posts, product drops, events, polls, and partnerships — in one chronological feed. No algorithm deciding what you see. Just the brands you chose.

Follow any brand on Vyete and their updates appear in your feed instantly. When a brand drops a product, announces an event, or opens a poll, you see it. From your feed you can buy, RSVP, or vote — without leaving the app.

Your feed on Vyete shows only content from brands you followed. There are no algorithmic suggestions, no promoted posts from strangers, and no paid ads from brands you never chose. You see everything — and only what you asked for.

Always free for followers. You can discover brands, follow them, browse content, shop drops, book events, and vote in polls at no cost. Brand and shop access is a separate arrangement.

Tap 'Create a free account' from any page. You'll be taken to Vyete ID, our secure identity service, to register with your email. It takes under a minute.

You can explore the Discover page publicly to get a feel for what's on the platform. To follow a brand, receive their feed, shop drops, or engage with polls, you need a free account.

Vyete is currently in public alpha and available globally via the web. The mobile app is coming soon. If your favourite brands aren't on Vyete yet, you can suggest them or invite them through the waitlist.

Your feed is chronological — newest content from your followed brands appears at the top. There is no ranking, boosting, or filtering by engagement. Every brand you follow shows up equally.

Use the Discover page to search by name, category, or type of content. You can browse products, events, and drops before deciding to follow. Once you follow a brand, their updates land in your feed immediately.

Brands can post updates, announce product drops, host events with built-in booking, run polls, and list offerings. Everything they publish appears in the feed of followers who chose them.

When a brand drops a product, it appears in your feed. Tap it to view details and purchase. The entire flow — from discovery to checkout — stays within Vyete.

Yes. Every shop on Vyete goes through a verification process. Verified shops display a badge on their profile. You can shop knowing the seller has met Vyete's identity and quality standards.

Return and refund policies are set by each individual shop and displayed on their product pages and at checkout. If you have a dispute, you can report it through your order history or contact Vyete support.

Brands can create events with dates, locations, and booking links. When a brand you follow posts an event, it appears in your feed. You can RSVP or book directly without leaving the app.

Brand polls are tied to real decisions — product colourways, next collections, upcoming events. When you vote, you contribute to the result the brand acts on. Brands see aggregated results and often share what they decided based on them.

Your account dashboard lets you manage followed brands, review order history, update profile details, and control notification settings. Everything is in one place.

Vyete uses industry-standard encryption and is designed to comply with GDPR and CCPA. All payments are processed through PCI-compliant partners. Your personal and payment data is never sold.

You do. Vyete uses your data only to operate the service and personalise your experience, strictly within the terms of our Privacy Policy. You can request access, export, or deletion at any time.

Apply through the waitlist at news.vyete.com/waitlist. We review applications and onboard brands in batches. Once approved, you'll be guided through setting up your profile, posting content, and listing products or events.

Brands can post content, announce and sell product drops, host events with built-in booking, run polls, and partner with shops or carriers. Everything is managed from the brand dashboard.

Pricing details are shared during the onboarding process. The core tools — posting, polls, events, and follower management — are available as part of the brand plan. Transaction fees apply to product sales.

Use the Contact page at vyete.com/contact. We respond within 2 business days. For urgent matters, email [email protected] directly.

Use the Feedback page at vyete.com/feedback. You can report bugs, request features, flag brand or content issues, and send general feedback. We read everything.